Shipping Policy

 

WE SHIP AS QUICKLY AS WE CAN

We ship our orders Monday to Friday (cutoff time 12pm EST). Orders are sent via FedEx Economy (7 – 10 business days). GRY MATTR does not ship to P.O. Boxes

SHIPPING & HANDLING WITHIN USA

Please allow for longer shipping times during peak shipping periods such as Free Shipping promos, the month of June, Black Friday, Cyber Monday & the month of December.

Please note that the below shipping times are based on when your order leaves our warehouse.

PORCH PIRACY

With the continued growth of online shopping, more and more packages are being delivered to homes every day. This increase in deliveries, however, has raised the amount of missing and/or stolen packages and has led to growing concerns over package security.

You can start a claim here.

If you opted into Checkout+: your order is covered by package protection. If your package is lost, stolen, or damaged in transit, once approved, we'll replace the item at no extra cost (or issue a refund/store credit if it's out of stock). For damaged items, please include a photo of the damage when you file.